FREE STANDARD SHIPPING ON ALL ORDERS / SPLIT THE COST WITH CLEARPAY OR KLARNA / PRE- CHRISTMAS EXTENDED RETURNS

Shipping policy

DELIVERY & RETURNS

UK STANDARD DELIVERY: £3.99 /

Orders are dispatched by Royal Mail’s Tracked 48 Delivery and generally take 1-5 working days to arrive. All orders placed before 1pm are dispatched the same day. 

UK 1-2 WORKING DAYS DELIVERY: £7.99 / 

Next day delivery is available on all orders made Monday - Friday before 1pm. Orders placed Monday - Friday before 1pm will be dispatched the same day by (DPD TRACKED) and are guaranteed to arrive in 1-2 working days. orders placed after 1pm on Fridays will be shipped on Monday 

 

 

ADDITIONAL INFORMATION

Jeans Corner reserves the right to charge the full shipping fee to re-send any parcel that is returned to us by the couriers either because the items could not be signed for upon delivery or were not collected from the courier depot. We will contact the customer to inform them the parcel is with us and if we do not receive a response within 7 working days we will refund the item(s), excluding the shipping costs, and cancel the order. After that if a customer still wants the item(s) they will have to place a new order. 

If a customer enters the incorrect details, which in turn, means the parcel is sent to the wrong address, Jeans Corner will not be responsible and will pass over any attempts at retrieval to the customer. 

Claims for items lost in the post can only be started 15 days after the date of postage (Standard procedure).

If you receive an order that is incorrect it must be reported either by phone or e-mail within 7 working days and we will inform you of the next steps to be taken.

When returning items, we strongly recommend Royal Mail Recorded Delivery and would advise retaining proof of postage as we will not accept any responsibility for loss or damage to returned goods whilst in transit.